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Document Lessons Learned and Stakeholders’ Feedback

The organization should review its MSD prevention program to identify gaps and barriers and identify areas for improvement.

The organization should review its MSD prevention program to identify gaps and barriers and identify areas for improvement. The feedback from stakeholders and learning from success and failure stories will ultimately result in continued improvement of processes and approaches.

Action 9.1: Review program 

The organization should review its MSD prevention program to identify gaps and barriers and areas for improvement.

How to do it? 

The organization should have a process to:

  • Review workers' participation in the program and recommended solutions to remove barriers for participation.
  • Develop a process to receive periodic feedback from stakeholders with respect to organization’s performance in improving work conditions, including MSD prevention.
  • Review information gathered.
  • Document and communicate evaluation results and lessons learned (including those related to MSD and inform top management).
  • Provide periodic comprehensive report to inform top management about organization’s performance in addressing OHS concerns including those related to MSD.
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